Data protection and privacy



1. Data protection at a glance

General Information

Thank you for visiting our website and for your interest in our company, e.SAT GmbH and our products. We take the protection of your private data seriously, and we want you to feel safe while visiting our online pages. The protection of your privacy in the processing of personal data is an important concern for us and part of our business processes. We process personal data collected during visits to our websites in accordance with the data protection provisions enshrined in the General Data Protection Regulation (GDPR) of the European Union.

Please read this Privacy and Cookie Policy carefully before using this website. This policy offers information about how we handle your personal data and how we use cookies. You signal your agreement with our policies by using our website.

Our webpages may contain links to pages of third-party providers, which are not covered by this privacy policy.

Security

We utilize technical and organizational security measures to protect your data against manipulation, loss, destruction and access by unauthorized third parties. Our security measures are continuously improved in line with technological developments.

Right to information, Blocking and Deletion

Upon request, we will inform you in due course in writing in accordance with applicable law, whether and what type personal data we have stored about you. If, despite our best efforts to ensure that the data is correct and up-to-date, incorrect information should be stored about you, then we will correct it at your request. You also have the right to have your personal data blocked or deleted at any time.

If you have any questions regarding the processing of your personal data, you can contact our data protection officer, who is also available in the event of requests for information, suggestions or complaints.

You furthermore have the right to complain to a supervisory authority, specifically in the Member State of your residence, place of work or alleged infringement, should you believe that the processing of your personal data is unlawful.

 

Responsible Body

The responsible body with regards to GDPR is:

e.SAT GmbH, Templergraben 55, 52062 Aachen, Germany

 

Claus-Peter Kiehl c/o e.GO Mobile AG, Campus-Boulevard 30, 52074 Aachen, Germany;

E-mail: Datenschutzbeauftragter@e-go-mobile.com

Supervisory Body

State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf, Germany

Phone: +49 (0) 211/38424-0
Fax: +49 (0) 211/38424-10
E-mail: 
poststelle@ldi.nrw.de

 

2. Data collection on our website

Collection, Processing and Storage of Personal Data

Whenever you visit our webpages, our web servers automatically record the IP address assigned to you by your internet service provider, the website from which you visit us, the pages you access on our website, the type and version of browser you use, and the date and duration of your visit.

With the exception of your IP address, any personal data will be stored only for the expressly stated purposes, should you provide us with such information (e.g. as part of a registration, a survey, a competition, or for the execution of a contract).

Unless stated otherwise, we will store your personal data only for as long as is necessary for the fulfillment of the stated purposes.

Use, Disclosure of Personal Data and Purpose Limitation

The legal basis for data processing in our company is Art. 6 Sect. 1, letter f) GDPR. Our interests in data processing specifically include safeguarding the operation and security of the website, analyzing the use of our website by visitors and simplifying its use, as well as product surveys and marketing purposes to the extent necessary in each case. Specifically, we would like to use personal data you have provided to find out more about our products and services to include you in surveys. Participation in any such surveys is entirely voluntary. You can notify us at any time if you disagree with this use of your personal data, so that we can block the data accordingly.

Your personal data will generally not be passed on by us without your consent. If and to the extent that we involve third parties in the performance of contracts (e.g. logistics service providers), your personal data will only be forwarded to the extent required to fulfill that service. In the event that we outsource certain parts of our data processing ("Order Processing"), we contractually require processors to use personal data only in compliance with data protection laws, and to protect the rights of the data subject.

Personal data will only be forwarded to state bodies and authorities within the framework of mandatory national legal provisions.

No data will be forwarded to entities or persons outside the EU and for purposes not stated in this declaration, and there are no plans to do so in future.

We reserve the right to review data if concrete indications of illegal use become known, or if such a review is necessary to identify and eliminate faults.

Cookies

Our internet pages use so-called cookies. Cookies serve to make our website more user-friendly, more effective and safer. Cookies are small text files which are stored on your computer by the browser.

Most of the cookies used on our website are so-called session cookies. Session cookies are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can prevent the storage of cookies by setting your browser to accept cookies only with your active permission. You can enable the browser setting "Block third-party cookies" if you wish to accept our cookies, but not those of our service providers and partners. The Help function in the menu bar of your web browser will generally offer information on how to reject new cookies and deactivate cookies that have already been received.

 

3. Third-party providers

Contact Form and Newsletter

When you submit an inquiry via the contact form, the details contained therein, including your contact data will be stored for the purpose of processing the inquiry, and in the event of follow-up questions.

When using our contact form, the data you provide will be processed by Click Dimensions and stored by Microsoft Dynamics in a European cloud under the aegis of e.SAT GmbH. Click Dimensions is operated by ClickDimensions LLC 5901 Peachtree Dunwoody Road, NE Suite B500 Atlanta, GA 30328, USA.

An adequacy decision of the EU Commission regarding data transfer pursuant to Art. 13 (1) GDPR was issued on 11/21/2016 (Click Dimensions) and on 08/12/2016 (Microsoft Dynamics) ("Privacy Shield").

Where offered, you have the option of subscribing to newsletters on our website. Unless you consent to further use of your personal data, the information provided during the newsletter subscription process will be used exclusively for sending the newsletter. The data is also captured by Click Dimensions. You can end your subscription at any time via the unsubscribe option provided in the newsletter.

Social Media Widgets and Applications

Our website uses social plugins ("plugins") of Facebook, Google+, Twitter, Xing, Instagram, LinkedIn and Pinterest. These plugins are operated exclusively by the respective networks. These plugins allow you to e.g. share content or recommend products. If you call up a website of our internet presence that contains such a plugin, your browser establishes a direct connection with the servers of the respective social network. The content of the plugin is transmitted directly from the respective network to your browser, which integrates it into the website.

By integrating the plugins, the social network receives the information that you have called up the corresponding page of our website. If you are logged in to the social network, it can assign the visit to your account. If you interact with the plugins, for example by clicking on the Facebook "Like" button or by commenting, your browser sends the corresponding information directly to the social network and stores it there. Please refer to the privacy policy of the relevant network or website for the purpose and scope of the data collection, further processing and use of your personal data by social networks, as well as for your related rights and setting options for the protection of your privacy.

You will have to log out of your social network accounts before visiting our internet presence if you do not want them to collect data about your visit.

PIWIK/MATOMO

Our website uses Piwik, an open source software for statistical evaluation of visitor access. Piwik uses cookies that allow an analysis of your use of the website. The information generated by the cookie about your use of this online offering is stored on the provider's server in Germany. The IP address is anonymized immediately after processing and before it is stored. No personal data is collected.

DoubleClick by Google

DoubleClick by Google is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") which is used on our website. DoubleClick by Google uses cookies to show you advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check, which ads were displayed in your browser and which ads were accessed. The cookies do not contain any personal data. The use of DoubleClick cookies only allows Google and its affiliates to serve ads based on previous visits to our or other websites. The information generated by the cookies is transferred by Google to a server in the USA for evaluation and storage.

An adequacy decision of the EU Commission regarding data transfer pursuant to Art. 13 (1) GDPR was issued on 9/25/2017 ("Privacy Shield").

You can refuse the storage of DoubleClick cookies by Google by configuring the appropriate settings in your browser software. You can furthermore prevent the collection of data generated by the cookies and relating to your use of the website to Google, as well as the processing of that data by Google by downloading and installing the browser plugin "Extension for DoubleClick deactivation" available via the following link.  For more information about DoubleClick by Google and privacy, please visit https://policies.google.com/technologies/ads?hl=en.

Google Analytics

Our website uses features of the web analysis service Google Analytics. The provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies. The information generated by these cookies about the use of our website is usually transferred to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate your use of the website, to compile reports on your website activity, and to provide other services relating to your use of the website and the internet. The IP address transmitted by the browser within the scope of Google Analytics is not combined with other Google data.

An adequacy decision of the EU Commission regarding data transfer pursuant to Art. 13 (1) GDPR was issued on 9/25/2017 ("Privacy Shield").

You can refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that in that case you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to the use of the website (including the IP address) and from processing this data by Google by downloading and installing the browser plugin available via the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

Google Maps

Our website uses Google Maps to display and create maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using these services, you consent as a user to the collection, processing and use of the data automatically collected and entered by you by Google, one of its agents, or third parties.

The terms of use for Google Maps are available here: Terms of use for Google Maps, for more details, please visit the Privacy Center regarding google.comTransparency and Choice as well as Privacy Policy.

An adequacy decision of the EU Commission regarding data transfer pursuant to Art. 13 (1) GDPR was issued on 9/25/2017 ("Privacy Shield").

YouTube

The videos on our website are provided by YouTube, which is operated by Google. The operator of the site is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. A connection to YouTube's servers is established when the user visits one of the pages (videos) equipped with a YouTube plugin. The YouTube server will be informed about which of the pages the user has visited.

If you are logged in to your YouTube account, you can allow YouTube to directly associate your surfing behavior with your personal profile. You can prevent this association by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube's Privacy Policy here: https://www.google.com/intl/de/policies/privacy.

An adequacy decision of the EU Commission regarding data transfer pursuant to Art. 13 (1) GDPR was issued on 9/25/2017 ("Privacy Shield").


 


Matomo/Piwik
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